STIHL Handover Policy

The STIHL Handover Policy

Torne Valley Stock an extensive range of STIHL products ranging from spares, to clothing, to professional machinery. However a mojority of these items are subject to the 'STIHL Professional Handover Policy that all official STIHL dealerships must follow.

STIHL feel that the best customer service given is achieved through face to face contact with an official STIHL dealer. This helps enure that the customer is sold the correct machine or product that they require, along with proper safety instructions to make sure you're fully prepared for the safe use of the machine. This does mean that unfortunately we are unable to send a majority of STIHL machines by courier. You can however purchase online and come into the store to pick up the machine which you desire.