Torne Valley STIHL

The STIHL Handover Policy

Torne Valley Stock an extensive range of STIHL products ranging from spares to clothing, to professional machinery. Many of which you can purchase directly through our website. However, a majority of these items are subject to the 'STIHL Professional Handover Policy that all official STIHL dealerships must abide by.

STIHL feel that the best customer service given is achieved through face to face contact with an official STIHL dealer. This helps ensure that the customer is sold the correct machine or product that they require, along with proper safety instructions to make sure you're fully prepared for the safe use of the machine. This does mean that unfortunately, we are unable to send a majority of STIHL machines by courier. 

You can, however, purchase online and collect your order at your desired store by selecting Click and Collect and then adding a message to your order declaring your chosen store. All of the machines ordered through our website or in-store are PDI'd by a trained technician to guarantee a problem-free start with your new product.

STIHL Handover Policy